Privacy Policy

Effective Date: 02/24/2025

At MyFMLA.com, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, use, and protect your information when you use our online services for FMLA leave certification, short-term disability application certification, ADA certification, and other related services. By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and medical information from you when you use our services. This information is necessary for providing our services and ensuring compliance with applicable laws.

Personal Information:
- Full name
- Email address
- Physical address
- Phone number
- Billing information (payment details, billing address)
- Employer name and details (if required for certification purposes)
Medical Information:
- Medical history (e.g., diagnoses, current conditions, medications)
- Details of the medical condition for which leave or accommodation is requested
- Consultation notes from your video consultation with a licensed physician
- Medical documents (e.g., test results, doctor’s recommendations)
- Leave certification requests (FMLA, short-term disability, ADA)
- Form details (e.g., FMLA certification forms, short-term disability claims)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide certification services: We use your personal and medical information to complete and issue FMLA, short-term disability, and ADA certification forms based on the results of your video consultation with a licensed physician.
To process your payment: Your payment information is used to complete the transaction for the services provided.
To communicate with you: We may use your email or phone number to send appointment reminders, notifications about your certification, or other relevant updates regarding your service request.
To improve our services: We use aggregated and anonymized data to analyze usage patterns and improve the efficiency and quality of our platform.
To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations related to FMLA, short-term disability, and ADA certifications, as well as telemedicine and healthcare privacy laws.

3. How We Protect Your Information

We take the security of your personal and medical information seriously. Our platform is designed to maintain the confidentiality and integrity of your data. We implement various security measures, including:

Encryption: Your sensitive data (personal and medical) is encrypted both during transmission and when stored on our systems to ensure it is secure.
Access Control: We limit access to your data to authorized staff members and healthcare providers only. Our physicians and support team members are trained to handle your data with confidentiality.
Regular Audits: We perform regular security audits to ensure the safety of your data and to identify potential vulnerabilities.

4. Sharing Your Information

We do not sell or share your personal or medical information with third parties, except in the following cases:

With healthcare providers: We share your medical information with licensed, boardcertified physicians to perform the consultation and issue the required certifications.
With service providers: We may share your information with trusted third-party vendors who assist us with payment processing, hosting, and customer support. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
For legal and regulatory purposes: We may disclose your personal or medical information if required by law, including in response to subpoenas, court orders, or government investigations.
With your consent: If you provide explicit consent, we may share your information with others, such as your employer or other third parties involved in your certification process.

5. Data Retention

We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, and contractual obligations. Once the information is no longer needed, it will be securely deleted or anonymized in accordance with applicable laws and regulations.

6. Your Rights

You have certain rights regarding your personal and medical information, including:

Right to Access: You have the right to request access to the personal and medical information we hold about you.
Right to Correct or Update: You can request to correct or update any inaccuracies in the information we have on file.
Right to Delete: You may request that we delete your personal or medical information, subject to any legal requirements to retain certain records.
Right to Withdraw Consent: You may withdraw your consent for the use of your personal or medical information at any time. However, withdrawing consent may impact our ability to provide services to you.

To exercise these rights, please contact us at the contact details below.

7. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal or medical information from children. If we become aware that we have collected information from a child under the age of 18, we will take immediate steps to delete that information. If you believe we have collected information from a child, please contact us.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing them with your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the new terms will be effective as of the date of posting. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.